Step 1: Open the invitation link to personalise your ticket
The main booker (the one who has purchased your ticket for you) sent you a link to start the personalisation process. Click on that link.
If you did not receive that link, please get in touch with the person who purchased the ticket for you and ask him/her to follow the instructions for the main booker (see above).
Step 2: Create a Welcome to the Future account
Step 3: Personalise your ticket
Follow the instructions via the link. Please note that you will not receive your ticket before Step 4.
Step 4: Receive your ticket from the main booker
As soon as every ticket holder has personalised their ticket, the main booker (so not you) will receive all tickets via email. Please ask the main booker for your ticket.
We can’t wait to see you at Welcome to the Future!
Instructions for the main booker (the one who bought the tickets)
Step 1: Open the email of your order confirmation that you received via Paylogic after you have purchased your tickets for Welcome to the Future 2020
Click on the link “PERSONALISE NOW” in the email. This will bring you to the personalisation page of Welcome to the Future.
Step 2: Start personalising your ticket
Click on the button of the personalisation page to start personalising your Welcome to the Future ticket.
Step 3: Create a Welcome to the Future account.
Step 4: Personalise and claim your ticket
In your personal Welcome to the Future account, you will see an overview of all tickets of your order. The first thing you need to do is to personalise and claim ONE ticket for yourself.
Step 5: Invite your friends (only applicable if you have purchased more than one ticket)
After you have claimed your own ticket, return to the order overview by clicking “back to order”. If you have purchased more than one ticket, please invite your friends to the personalisation process by clicking on “invite”. Select ‘copy link’ to copy the personalisation link, which you can send to your friends. It is important that you do not send this link to people that are not part of your order, as this is the key to your tickets. Remember: ALL your friends need to personalise their tickets individually. They also need a Welcome to the Future account for this.
Step 6: Receive the Welcome to the Future tickets
Once ALL tickets have been personalised individually by your friends, YOU (as the main booker) will receive them in your email. Please take note that the tickets will only be sent to you once every single ticket has been personalised.
Step 7: Send the tickets to your friends
After receiving all the tickets, you can send them to your friends.
Thank you very much for your cooperation.